Frequently Asked Questions

Need help? We are committed to providing our customers with the best possible haircare experience, and we stand behind the quality and efficacy of our products. If you have any questions or concerns about using our products, our customer service team is always available to assist you. Our customer care team is here for all your gorgeous hair needs between 9am-5pm EST, Monday-Friday, just send us an email:


Credit Cards
We accept Visa, MasterCard, American Express, and Discover. Payment is taken at the time your order is shipped.

When choosing this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will return to order page.

Simply shop and proceed to checkout as usual. At checkout, choose Afterpay as your payment method. You'll then be directed to the Afterpay website to register and provide payment details. If you are already an Afterpay user, just log in to your Afterpay account. Then complete your order.


You can enter a promo code in the discount code field on the checkout page.


Tosca Style is both proudly based and manufactured in Montreal, Quebec, Canada. The company takes great pride in producing its products locally, using high-quality natural and organic ingredients, and sustainable manufacturing practices.

As a clean hair care brand, we are proud to say that all of our products are cruelty-free and vegan, which means we never test our products on animals, and we do not use any animal-derived ingredients in our formulations.

All of our products are safe for color-treated or chemically-treated hair. We understand the importance of maintaining the health and vibrancy of color-treated hair, which is why we use only the highest-quality ingredients that are gentle yet effective. Our products are also designed to help protect and nourish chemically-treated hair, so you can achieve beautiful, healthy-looking hair no matter your hair type or texture.

At Tosca Style, we understand that finding the right hair care products can be a challenge, especially with so many options available on the market. That's why we offer a personalized quiz to help you discover which products will be best suited for your unique hair type, texture, and concerns.

Our quiz is designed to provide tailored recommendations based on your specific hair needs, so you can be confident that you are choosing the best possible products for your hair. Additionally, if you have any questions or concerns about our products or recommendations, our customer service team is always available to assist you.

Shipping & Delivery

We ship anywhere in the US and Canada. 

We offer free shipping on all orders over $99+ (before taxes). For smaller orders, we offer a fixed shipping rate of $14.95.

Contact us as soon as possible at or send us a DM on Instagram/Facebook. Just try to catch us before your order has shipped and we'll fix it!